Start a check

Export a chat

Get the chat out of your app.

Pick your app below. Choose without media where offered; text is all CareCheck reads. The file stays on your phone until you run the deep read.

Stuck with the export? Just copy and paste.

Open the chat, select the messages (long-press and Select more on a phone, drag on a computer), Copy, then paste into the box on the Start screen. Dates and times help, but without them CareCheck still reads the words and skips the timeline.

Paste a chat

WhatsApp

Direct export · .txt or .zip
iPhone
  1. Open the chat, tap the name at the top
  2. Scroll down, tap Export Chat
  3. Choose Without Media
  4. Save to Files, then upload here
Android
  1. Open the chat, tap ⋮ then More
  2. Tap Export chat
  3. Choose Without media
  4. Save or share the file to yourself

Telegram

Direct export · .json
  1. Open Telegram Desktop on a computer and open the chat
  2. Click ⋮ then Export chat history
  3. Untick photos, videos and files; pick Machine-readable JSON
  4. Upload the result.json file here

Phone apps cannot export; the desktop app takes two minutes.

LINE

Direct export · .txt
  1. Open the chat, tap ≡ at the top
  2. Tap Settings (gear)
  3. Tap Export chat history
  4. Save the text file, then upload here

KakaoTalk

Direct export · .txt
  1. Open the chat, tap ≡
  2. Tap Settings (gear) at the top right
  3. Tap Export chat or Send text file
  4. Save the text file, then upload here

Viber

Direct export · .zip
  1. Go to More then Settings
  2. Tap Calls and messages
  3. Tap Email message history
  4. Email the zip to yourself and upload it here

Viber exports every chat in one zip; pick the person on the next screen.

Messenger

Direct export · .json
  1. Facebook Settings then Your information
  2. Download your information, select only Messages
  3. Format JSON, media quality Low
  4. Unzip and upload the message_1.json for the chat

Facebook prepares the file; it can take an hour.

Instagram

Direct export · .json
  1. Profile, ≡, Your activity
  2. Download your information, select Messages
  3. Format JSON
  4. Unzip and upload the chat's message_1.json

iMessage

Via Mac
  1. On a Mac signed in to the same Apple ID, open Messages
  2. Use an export tool such as iMazing or Aerial and export the conversation as text
  3. Upload the .txt here

Copying from the Messages window loses dates and times, which the reading needs.

WeChat

Copy & paste
  1. Open WeChat for Windows or Mac and the chat
  2. Select a span of messages, right-click, Copy
  3. Paste into a text file, one message per line as date time name: message
  4. Upload or paste it here

WeChat has no text export yet. Shorter spans copy cleanly.

Signal

Copy & paste
  1. Open Signal Desktop and the chat
  2. Select messages, copy, paste into a text file
  3. Add the date and time at the start of each line if missing
  4. Upload or paste it here
…

Any other app

Text format

CareCheck reads any text where each message starts with a date, a time and the sender's name:

[06/09/2026, 10:12:03] Mum: Call me when you are free
06/09/2026, 10:14 - Sam: Sure, after lunch

Multi-line messages are fine. Media placeholders and calls are skipped automatically.

None of these worked? Copy and paste always does.

Select the conversation, copy it, and paste it into the box on the Start screen.

Paste a chat

Got the file? Two minutes from here.

Nothing is uploaded until you choose the deep read.

Start a check